Shipping policy
Shipping Policy
At AutoMax, we aim to dispatch and deliver all orders as efficiently as possible to minimise disruption to our customers’ businesses.
Standard Delivery
Our standard delivery service is typically completed within 2–3 working days from the date of dispatch, subject to stock availability and delivery location.
Express Delivery
Express delivery options are available at an additional cost for customers requiring urgent or time-sensitive deliveries. Availability may vary depending on order size, destination, and courier capacity.
Delivery Timeframes
All delivery timeframes provided are estimates only and may occasionally be affected by factors outside of our control, including:
- Courier delays
- Traffic and transport disruptions
- Adverse weather conditions
- Seasonal demand fluctuations
- Supply chain interruptions
Peak Trading Periods
During peak trading periods and seasonal demand surges, customers are advised to allow additional time for dispatch and delivery. While we always endeavour to maintain our usual service standards, temporary delays may occasionally occur due to increased order volumes and carrier pressures.
Delivery Responsibility
Customers are responsible for ensuring that accurate delivery information is provided at the time of ordering. Failed deliveries or additional delivery charges arising from incorrect information or missed delivery arrangements may be chargeable.
If there are any issues with your delivery, shortages, or damages upon receipt, please notify our team as soon as reasonably possible so that we can investigate and assist accordingly.